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Day-to-day MSP operations with Monopam

For the operations team of a service provider: open a customer tenant and follow its preparation, give your staff access to it with a role, policies and an end date, handle access requests, take access away, and plan for what the product does not do.

Monopam University Pass 15 minIntermediate DE · EN · ES · TR Administrator Partner

Version 2 · updated Nov 11, 2026What changed?

Course
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Included with University Pass.

What you will learn

  • Create a customer tenant and bring it to Ready for use
  • Grant a colleague or a group access to one customer with the right role, policies and end date
  • Suspend, revoke and review accesses and say how fast each takes effect
  • List the tasks the product leaves to the operator, such as backups and offboarding

Curriculum

1 module · 5 lessons

Module 1: Day-to-day operations